What are cookies?

Cookies are tiny text files stored on your browser. We use cookies to remember what's in your shopping basket and to help us to improve our users' experience. EU legislation states that all websites should let you know when they are using cookies. Most websites use cookies and they won't cause any harm to your device. Our DVSA websites use cookies to help us see which pages our customers like and which aren't working so well, so we can make improvements. Cookies don't tell us who you are or give us any personal details about you.

If you do not accept the cookies you will still be able to browse our site but some parts of the site will not work.

How cookies are used on Safe Driving for Life and DVSA Learning Zone?

Strictly necessary cookies:

These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

Cookie from Name Purpose Expires,


This is a general purpose identifier used to maintain user session variables. It is normally a random generated number, how it is used can be specific to the site, but a good example is maintaining a logged-in status for a user between pages.

When you close your browser SSESS* ASPSESSIONID* These cookies are usually used to maintain an anonymised user session by the server. 24 hours,

AWSALB These cookies are used to maintain an anonymised user session by the server. 1 week,

sso_broker_DVSA This is used to synchronise sessions across the application suite. 1 day storage_refresh This will reload a user's progress for a product within the application. When you close your browser tso_acm_expire Session expiry timestamp. When you close your browser __cfduid Cookie assoiated with sites using CloudFlare, used to speed up page load times. According to CloudFlare it is used to override any security restrictions based on the IP address the visitor is coming from. It does not contain any user identification information.  1 year

Analytical/ Performance cookies:

They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Cookie from Name Purpose Expires
Google Universal Analytics _gid This cookie helps us count how many people visit the site by tracking if you've visited before. 1 day
_ga This cookie helps us count how many people visit the site by tracking if you've visited before. 2 years
_gat This cookie is used to limit the rate at which page view requests are recorded by Google. When you close your browser
WebTrends WEBTRENDS_ID  Used for gathering anonymous technical information regarding the user's browser, operating system, IP address and screen resolution as well as the user's navigation on the website. 10 years cfduid CrazyEgg is a service that is used for website analysis and A/B testing.


30 days

AWSELB This cookie is associated with the Amazon Web Services of Crazy egg, to enable their user analysis tools to run on the website.  1 week

Functionality cookies:

These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Cookie from Name Purpose Expires,

cookies_policy Saves your cookie consent settings 1 year
cookies_preferences_set Lets us know that you’ve saved your cookie consent settings
Drupal has_js Most commonly associated with the Drupal content management system. Drupal uses this cookie to indicate whether or not the visitors browser has JavaScript enabled. When you close your browser,

AllowCookies The website uses cookies to update shopping basket information and enable the performance of related usability functions. 10 years
tSOToolkit When you close your browser
CookiesAcknowledged2018 1 year
tSOCheck When you close your browser GAPS Owned by Google, the main business activity is: User Accounts sub-domain. Cookies in this domain have lifespans between 1 month to 2 years. 37 days

Targeting cookies:

These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

Cookie from Name Purpose Expires
Facebook datr Used for, Facebook reports that it is used to help with security and suspicious login activity, especially around detection of bots trying to access the service. 31 days
lu Used to manage the login process, remembers user on return visit if they choose to stay logged in.
fr Contains browser and user unique ID combinaton, used for targeted advertising. 90 days
Doubleclick (Google) IDE

Doubleclick is Google's real time bidding advertising exchange. For more information please visit Google's How DoubleClick uses cookies.

2 years
id 66 days

Google is primarily known as a search engine, the company provides a diverse range of products and services. Its main source of revenue however is advertising. Google tracks users extensively both through its own products and sites, and the numerous technologies embedded into many millions of websites around the world. It uses the data gathered from most of these services to profile the interests of web users and sell advertising space to organisations based on such interest profiles as well as aligning adverts to the content on the pages where its customer's adverts appear.

Users may opt out of Google's personalised advertising by visiting Google Ads Settings.

66 days
NID 183 days
PREF 123 days
SID 66 days
Twitter auth_token Used for, Where twitter acts as a third party host, it collects data through a range of plug-ins and integrations used for tracking and targeting.Duration depends upon type. 13 years
twll 3 years
_utmz When you close your browser
secure_session 13 years
guest_id 31 days
remember_checked 3 years
personalization_id   2 years
lang This cookie is set by Twitter and is used to remember the user's language preference. When you close your browser
YouTube (additional Google) demographics Used for demographic profiling and targeting for advertising.

When you close your browser

VISITOR_INFO1_LIVE This cookie is used as a unique identifier to track viewing of videos. 180 days
LOGIN_INFO YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. When you close your browser

BV* Allows internal Bazaarvoice web analytics to be correlated to the same user for interactions across the Bazaarvoice network. 1 week,

aw* Used to attribute commission to affiliates when you arrive at the website from an affiliate referral link. It is set when you click on one of our links and used to let the advertiser and us know the website from which you came. When you close your browser Exitbee_vid Targets users who exit the site with messaging to encourage their return. Implemented on the Shop pages of the site. Visit Exit Bee Support to learn more about the cookies.

Further information

For further information regarding cookies, please visit